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We need to know some things about you.
There are laws to make sure your information is kept private. These laws say:
This brochure explains how we follow those laws, respect your privacy, and what you can do to make sure your privacy is respected.
Write to us : essencecareaustralia@gmail.com
Or
Phone us:
0414 926 248
0430 522 653
Interpreters can be arranged on 131 450.
The National Disability Advocacy Program can help you work with an advocate.
Your personal information belongs to you.
We need your permission to collect information about you. And to share your information.
You don't have to give permission.
Your information helps us provide good and safe services.
We only ask for information we need. We will tell you why we need it. That includes photos and videos too.
If you don't understand why we need information, it's OK to ask us.
We will protect your information and only use it for the right reasons, and only show the right people.
The people who work with you need to see your information. It helps them deliver better services.
We will only share your information if:
You can see your information too. Just ask us.
If your information is not correct, we may be unable to do a good job.
Give us correct information, and help us keep it up-to-date.
If your personal information changes, please let us know.
Moved house? New phone number? New service provider? New contact? — remember to tell us!
We will also check your information regularly, and update it.